- Refund & Return Policy:
We do not offer refund for returned items. you have 48 hours the moment your package arrives to tell us if there is a fault with your watch. If we do not hear any complaints about your watches within 48 hours, we will accept that you are satisfied with your order and there are no issues to resolve. If the watch has a problem, just ship it back to us and we will send to factory for repair.
We do not accept returns and exchange unless your case is a special one ( for example, DOA). Refund or exchanges, if offered, will be issued for the 80% of the total amount of the purchased product only less the transaction fees. The returned items must be 100% brand new, plastic wrapped in the same condition as we shipped out. We do not offer exchange or refund if the plastic wrapped is opened or damaged. We do not offer refunds for any free items receieved as part of any promotion.
- Quality Control:
We will provide the Quality Control Images before shipping, Buyer needs to reply within 24 hours after We sent the QC images. If no reply is received, It will be considered that you have approved the QC Pics and procedures done if no reply after 24 hours and the order will be sent out automatically after 24 hours. We will issue the full refund if the item has defects such as scratched, broken in QC images, Watch parts is nonrefundable or exchangeable once order placed.